Comments on: Hi-Fi Brisbane Unprofessional Complaint Management http://nicolejensen.com/2009/hi-fi-brisbane-unprofessional-complaint-management/ Event manager and lil' trooper. Thu, 30 Jun 2011 05:15:49 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Heath Carney Photography » Archive » Josh Pyke – The HiFi – 5/11/09 http://nicolejensen.com/2009/hi-fi-brisbane-unprofessional-complaint-management/comment-page-1/#comment-535 Heath Carney Photography » Archive » Josh Pyke – The HiFi – 5/11/09 Fri, 06 Nov 2009 11:49:18 +0000 http://nicolejensen.com/?p=608#comment-535 [...] that know the Brisbane music scene might be aware of the apparent disdain that the recently opened HiFi has for its patrons, or at least for responding to patrons’ [...] [...] that know the Brisbane music scene might be aware of the apparent disdain that the recently opened HiFi has for its patrons, or at least for responding to patrons’ [...]

]]> By: Andrew http://nicolejensen.com/2009/hi-fi-brisbane-unprofessional-complaint-management/comment-page-1/#comment-497 Andrew Mon, 07 Sep 2009 02:44:45 +0000 http://nicolejensen.com/?p=608#comment-497 As a professional risk and emergency manager with various festivals under my belt, the response is unfortunately the typical response. "Operations Managers", "Event Manager" and the like who realistically have little or no understanding of risk, look at these emails as a burden. They do not understand, why places need to be safe. Want until they have a glassing, or a serious assault that ends in a large litigation, sadly it is generally a case of closing the door after the proverbial horse has bolted. I am lucky in the fact that most of the festivals and events that I work on actually appreciate the principals of risk and safety management As a professional risk and emergency manager with various festivals under my belt, the response is unfortunately the typical response. “Operations Managers”, “Event Manager” and the like who realistically have little or no understanding of risk, look at these emails as a burden.

They do not understand, why places need to be safe. Want until they have a glassing, or a serious assault that ends in a large litigation, sadly it is generally a case of closing the door after the proverbial horse has bolted.

I am lucky in the fact that most of the festivals and events that I work on actually appreciate the principals of risk and safety management

]]> By: Ladytron @ The Hi-Fi | This Is Not A Photo Opportunity http://nicolejensen.com/2009/hi-fi-brisbane-unprofessional-complaint-management/comment-page-1/#comment-477 Ladytron @ The Hi-Fi | This Is Not A Photo Opportunity Mon, 10 Aug 2009 05:48:46 +0000 http://nicolejensen.com/?p=608#comment-477 [...] inside, as well as not much improvement in the overall sound in the venue.  And by all accounts the venue’s customer service management leaves a lot to be [...] [...] inside, as well as not much improvement in the overall sound in the venue.  And by all accounts the venue’s customer service management leaves a lot to be [...]

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